Home Program Speakers Registration Accommodation Sponsorship Study Awards Scholarships Information


Steve Simpson

Steve Simpson is an international speaker, consultant and author based in Queensland, Australia. Described by UK based e-Customer Service World as ‘Australia’s leading corporate culture authority’, Steve has created the concept of UGRs® which is receiving global acclaim as a tool to understand and improve organisational culture.

Steve has spoken at two World Conferences on Customer Service Management, in the US – where he rated in the Top 10 speakers.  He is the author of two books and a contributing author to a further two books.

Steve has been accredited as a Certified Speaking Professional (CSP), the highest speaker distinction recognised by the International Federation for Professional Speakers.

William Dejean

Unleash Learning For All!

Unleash Learning For All! provides the tools, frameworks, and strategies needed to bring out the best in what is possible for learning, learners, and you!

Nikki Cassey

Influencing Your Culture Through Personal Branding

Nikki’s background in sales, marketing and training has a common thread running through it…. a strong passion for fashion and style.

Starting in teaching, her career encompassed retail fashion, modelling, sales/marketing, advertising and running her own Image Consultancy for 10 years.  Nikki has extensive experience in high level corporate and personal training and styling.  Her focus has always been on empowering the individual, through development of self confidence and self esteem. 

Lisa McGuiness Smith

Back by popular demand!

Rachael Robertson

The Future of Teamwork

Rachael Robertson (CSP, MBA) is an Antarctic expedition leader, best-selling author and Australia’s pre-eminent authority on extreme leadership.

As a Chief Ranger and leader with 20 years of ‘extreme’ leadership experience, she is a best-selling author and leadership guru whose talents are in great demand from leading organisations around the globe.

Chris Helder

The Power of Influence

Chris Helder is a certified practitioner of Neuro-Linguistic Programming specialising in advanced communication and behavioural modelling. Chris is one of today's highest booked speakers and he presents his high-impact presentations to some of the biggest names in business throughout Australia, the Asia-Pacific region, the US and Europe.

Dr. Zachary Fitz-Walter

Incorporating Gamification into your Culture to Motivate and Engage

Dr. Zachary Fitz-Walter is a full-time gamification geek and user experience designer.  He recently developed and taught a Master’s subject on gamification and persuasive computing at Queensland University of Technology, and speaks and consults regularly on effective gamification design. Zac is an established gamification keynote speaker, presenting at different companies and conferences around the world. He also regularly lectures at Queensland University of Technology and has taught app development nationwide for Apple University Consortium (AUC).

Dr Louise Mahler

Controlling Your Leadership Voice to Motivate and Inspire

Dr Mahler is the foremost expert in the psychology of face-to face engagement. With a PhD in business and degrees and post-graduate studies in service management and music, together with a Master Practitioner in Neuro-Linguistic Programming, Louise combines her years of professional performance on the European opera stage to put her in a league of her own. These skills blend to bring powerful observation that elicits discernible, positive change in those with whom she works.